Complete Travel Guide of Malaysia
Travel Tips
General Tips,
Entry Requirements, Immigration
Entry Requirements
Visitors to Malaysia must be in possession of a valid passport or travel document with a minimum validity of six months beyond the period of stay. Most nations do not require visas for social or business visits. For further information, please check with the nearest Malaysian Mission or Tourism Malaysia office in your country.
Immigration And Customs
Trafficking in illegal drugs is a serious offence and importing large amounts of foreign currencies requires a declaration.
o Time
Eight hours ahead of GMT and 16 hours ahead of US Pacific Standard Time.
o Tipping
Most hotels and restaurants levy a 10% service charge and 5% government sales tax on bills. Therefore, tipping is not customary. However, should you want to show your appreciation for good service, a small tip will do.
Most hotels and restaurants levy a 10% service charge and 5% government sales tax on bills. Therefore, tipping is not customary. However, should you want to show your appreciation for good service, a small tip will do.
o Shopping
All purchases are done in Malaysian Ringgit (RM). Major credit cards are accepted in most dining and retail outlets.
Hypermarkets, supermarkets and most retail outlets have fixed prices for their goods which are displayed on the products. However bargaining is acceptable at selected retail outlets. Bargaining is most common at night markets (pasar malam), or at bazaars. Make sure you strike the best bargains you can get!
Shopping centres operate from 10.00am to 10.00pm with extended hours during sale and festive seasons.
All purchases are done in Malaysian Ringgit (RM). Major credit cards are accepted in most dining and retail outlets.
Hypermarkets, supermarkets and most retail outlets have fixed prices for their goods which are displayed on the products. However bargaining is acceptable at selected retail outlets. Bargaining is most common at night markets (pasar malam), or at bazaars. Make sure you strike the best bargains you can get!
Shopping centres operate from 10.00am to 10.00pm with extended hours during sale and festive seasons.
o Dining
Most eateries operate until late night. Selected eateries are open 24 hours. Some Malaysians enjoy their meals using their fingers. Adventurous visitors can try savouring their meals with their fingers too. Otherwise, it is perfectly normal to request for cutlery.
Mealtimes in Malay villages or kampungs will be especially interesting. Villagefolk prefer to enjoy their meals while seated on a mat spread on the floor. Here too, families eat using their fingers. Before the meal, hands are washed using a kendi, a container resembling a teapot.
During feasts or kenduri, the host and other locals will say their prayers before beginning their meal. As a close-knit society, villagers will also invite guests for second or third helpings in a warm and friendly manner. Visitors can politely decline if they do not wish to.
Most eateries operate until late night. Selected eateries are open 24 hours. Some Malaysians enjoy their meals using their fingers. Adventurous visitors can try savouring their meals with their fingers too. Otherwise, it is perfectly normal to request for cutlery.
Mealtimes in Malay villages or kampungs will be especially interesting. Villagefolk prefer to enjoy their meals while seated on a mat spread on the floor. Here too, families eat using their fingers. Before the meal, hands are washed using a kendi, a container resembling a teapot.
During feasts or kenduri, the host and other locals will say their prayers before beginning their meal. As a close-knit society, villagers will also invite guests for second or third helpings in a warm and friendly manner. Visitors can politely decline if they do not wish to.
o Insurance
Visitors are strongly advised to obtain adequate insurance coverage before traveling to Malaysia.
Visitors are strongly advised to obtain adequate insurance coverage before traveling to Malaysia.
o Safety
While Malaysia is a relatively safe country; visitors are advised to take certain precautionary measures to ensure their safety. Safeguard your valuables at all times. Strap or sling your bags when on the move and walk against oncoming traffic. Keep your handbags and wallets safe and close to you especially when in crowded areas. Avoid entering dark and quiet alleys.
While Malaysia is a relatively safe country; visitors are advised to take certain precautionary measures to ensure their safety. Safeguard your valuables at all times. Strap or sling your bags when on the move and walk against oncoming traffic. Keep your handbags and wallets safe and close to you especially when in crowded areas. Avoid entering dark and quiet alleys.
o Electricity
Voltage is 220-240 volts A/C at 50 cycles per second. Standard 3-pin square plugs and sockets.
Voltage is 220-240 volts A/C at 50 cycles per second. Standard 3-pin square plugs and sockets.
o Telecommunications
Malaysia is linked nationally and internationally by telephone, facsimile, telegraph, telex and via the Internet. Most hotels provide International Direct Dial (IDD) telephone services. In cities and towns, public phones are available at high-traffic areas, such as bus stations, shopping complexes and office buildings, using coins or phone cards. Phone cards come in denominations of RM5, RM10, RM20, RM50 and are available at news-stands and petrol stations.
Malaysia is linked nationally and internationally by telephone, facsimile, telegraph, telex and via the Internet. Most hotels provide International Direct Dial (IDD) telephone services. In cities and towns, public phones are available at high-traffic areas, such as bus stations, shopping complexes and office buildings, using coins or phone cards. Phone cards come in denominations of RM5, RM10, RM20, RM50 and are available at news-stands and petrol stations.
o Health
Malaysia is free of most contagious diseases. However, you would need a special vaccination if you are from an endemic area. Do check on health regulations with your nearest Malaysian diplomatic mission.
Malaysia is free of most contagious diseases. However, you would need a special vaccination if you are from an endemic area. Do check on health regulations with your nearest Malaysian diplomatic mission.
Business & Formal Occasions
o Business Cards
It is customary to exchange business cards with those in your business circle. Business cards are usually given with both hands or with the left hand holding up the right one. It is polite to spend some time studying the card.
o Dressing for Formal Occasions
For men, business attire is commonly made up of dark pants or slacks, long-sleeved shirts and tie. Suits are worn during presentations and formal meetings. The attire for Malaysian women is more flexible and creative. Working women may wear appropriate attire such as skirts, slacks or traditional costumes. Revealing attire is discouraged. Batik attire is considered both appropriate and fashionable when attending formal occasions. This unique and versatile Malaysian fabric features hand-pointed or block motifs.
Working Hours In
Malaysia
Government
Offices
All government offices operate on a five-day week. In all states, except Kedah, Kelantan and Terengganu, offices are open from Mondays to Fridays and are closed during the weekend. Government offices in the states of Kedah, Kelantan and Terengganu operate from Sundays to Thursdays. They are closed on Fridays and Saturdays. If a public holiday (for festivals and special occasions) falls on a non-working day, the following day will be declared a holiday. The working hours for government offices are as follows:
Ø Kuala Lumpur
and Putrajaya : 8.00am to 5.3Opm, Monday to Friday
Ø In Kedah,
Kelantan and Terengganu
8.00am to 4.45pm (from Sundays to Wednesdays) and 8.00am to 4.30pm (on Thursdays).
Ø In all other
states, working hours are from 8.00am to 5.00pm, Monday
to Friday.
There is a long lunch break on
Fridays (12.15pm – 2.45pm) to allow the Muslims to perform their prayers.
o Money Matters
Travellers are advised to bring a combination of traveller’s cheques, cash and credit cards. Credit cards are widely used in larger shopping establishments and hotels. Smaller establishments accept transactions in cash only. Those embarking on an island trip are advised to make prior financial arrangements on the mainland. Foreign currency can be exchanged in banks, airports and money changers around the country.
o Banking
All states except Kedah. Kelantan and Terengganu opening hours are as follows;
Ø Mondays to
Thursdays : 9.15am – 4.30pm
Ø Fridays : 9.15am
– 4.00pm
Ø Saturdays : 11.00am
- 2.00pm (major branches only
Ø Sundays
: Closed
Kedah, Kelantan and Terengganu
opening hours are as follows;
Ø Sundays to
Wednesdays : 915am - 430pm
Ø Thursdays : 9.15am - 4.00pm
Ø Fridays : Closed
Most banks are closed on the first
and third Saturdays of the month. Visitors are advised to obtain further
information on local banking hours upon arriving at their destinations.
Social Life in
Malaysia
Social Etiquette in Malaysia
In Malaysia,
introductions are normally acknowledged with a handshake. In the Muslim
culture, handshakes are generally exchanged between people of the same gender.
Some Muslim ladies may acknowledge an introduction to a gentleman with a nod of
her head and a smile. A handshake can be reciprocated if the lady offers her
hand first to a man.
The
traditional Malay greeting or salam
resembles a handshake, but with both hands outstretched and without the grasp.
The man offers both hands, lightly touches his friend’s hands, and then brings
his hands back to his chest to mean, “I greet you from my heart”. The visitor
should reciprocate the salam.
o Addressing a Person
Malay men and women can be addressed by their first names. For instance, Amirul bin Yusof should be addressed as Mr Amirul and not Mr Yusof, as the latter is his father’s name. The term Bin means ‘son of’ and binte means ‘daughter of’. Hence, they need not be mentioned. Chinese people have surnames which precede their given names. For instance, a lady whose name is Chia Wei Li con be addressed as Ms Chia. Some Chinese people have English names, such as James Wong. It would be proper to address him as Mr Wong. Indians can be addressed with their given names. For instance. Anand a/l Ravindran should be addressed as Mr Anand. The abbreviation ‘a/l’ stands for ‘anak lelaki’, meaning ‘son of’ and ‘a/p’ means ‘anak perempuan’ or ‘daughter of’.
Sometimes,
names are preceded by the terms Encik,
Puan or Cik. These are Malay terms for Mr. Mrs and Miss, respectively.
o Titles
A number of Malaysians have been conferred titles by the Malaysian Government. Among these titles are Tun, Tan Sri, Dato’ and Datuk. It is appropriate to address them by their titles. Political dignitaries are conferred titles such as Yang Berhormat (YB) and Yang Amat Berhormat (YAB). The term Mr or Encik will not be necessary when addressing a person who has been conferred titles.
o Social Visits
Before visiting a home, it is polite to call and inform of one’s arrival. Shoes must always be removed when entering a Malaysian home. Drinks are generally offered to guests. It would be polite to accept.
o Gestures
The right hand is always used when eating with one’s fingers or when giving and receiving objects. The right forefinger is not used to point at places, objects or persons. Instead, the thumb of the right hand with the four fingers folded under is the preferred usage.
o Conduct
Public behaviour is especially important in Malaysian culture. Most Malaysians refrain from displaying affection (i.e. embracing or kissing) in public. It would be appropriate for visitors to do the same.
Dos and
Don'ts
When visiting Malaysia, visitors should observe local customs and
practices. Some common courtesies and customs are as follows:
o Although handshakes are
generally acceptable for both men and women, some Muslim ladies may acknowledge
introductions to gentlemen by merely nodding and smiling. A handshake should
only be initiated by ladies. The traditional greeting or salam resembles a handshake with both hands but without the grasp.
The man offers both hands, lightly touches his friend’s outstretched hands, and
then brings his hands to his chest to mean, 'I greet you from my heart'. The
visitor should reciprocate the salam.
o It is polite to
call before visiting a home.
o Shoes must always
be removed when entering a Malaysian home.
o Drinks are
generally offered to guests. It is polite to accept.
o The right hand is
always used when eating with one's hand or giving and receiving objects.
o The right forefinger is
not used to point at places, objects or persons. Instead, the thumb of the
right hand with four fingers folded under is the preferred usage.
o Shoes must be removed
when entering places of worship such as mosques and temples. Some mosques
provide robes and scarves for female visitors. Taking photographs at places of
worship is usually permitted but always ask for permission beforehand.
o Toasting is not a
common practice in Malaysia. The country's large Muslim population does not
drink alcohol.
·
Public behaviour is important in Malaysian culture.
Most Malaysians refrain from displaying affection (i.e. embracing or kissing)
in public. It would be appropriate for visitors to do the same.
Tropical Health
o Dehydration & Sunburn
The sun is strong throughout the year in the country. Proper care against sunburn must be constantly taken. Dehydration and loss of salt through perspiration are two other common problems for the unprepared traveler. Drink plenty of fluids and replace your salt loss. Make sure you pack clothing suitable for a warm humid climate.
o Mosquitoes
Due to the constant humid climate, mosquitoes tend to be present throughout the year. The three most significant diseases transmitted by mosquitoes are Malaria, Dengue Fever and Japanese B Encephalitis. To repel mosquitoes, ticks and other arthropods, apply an insect repellent containing DEET to your skin or clothing. The risk of malaria for most tourists visiting Peninsular Malaysia is extremely small. There is insignificant risk in Kuala Lumpur, Penang and other major cities. However, in East Malaysia, the risk of malaria is present throughout the year. Even in these regions, the risk is mainly off the coastal plains and towards the border areas. Generally, prophylaxis is recommended for those visiting Sabah or Sarawak.
o Yellow Fever
There is no risk of yellow fever in Malaysia. A certificate of yellow fever vaccination is required for entry if you are coming from countries in South America or sub-Saharan Africa.
o Food
Generally, the level of food hygiene throughout the country is high. However, make sure your food and drinking water are safe. Food from street vendors should be treated with care. Drink only bottled or boiled water, or carbonated (bubbly) drinks in cans or bottles. If possible, avoid tap water, fountain drinks, and ice cubes. Bring along iodine tablets and portable water filters to purify water if bottled water is not available. Also, wash your hands often with soap and water. As an extra precaution, bring along anti-diarrhoea medication and an antibiotic prescribed by your doctor to self-treat moderate to severe diarrhoea.
o Vaccinations
Recommended vaccines are Poliomyelitis (childhood booster), Tetanus (childhood booster), Typhoid (food & water borne diseases) and Hepatitis A (food & water borne diseases). For those venturing outside cities and towns, further recommended vaccines are Hepatitis B, Rabies, Japanese B Encephalitis, Tuberculosis and Meningitis. For those visiting Sabah and Sarawak, Malaria prophylaxis is strongly recommended.
Tout Taxi
Survival Tip #1: Touting Taxis Malaysia has a reputation for its dishonest cabbies. These ‘touts' have a way of convincing unsuspecting tourists that RM500 is the price of a trip from KLIA to KL city and back with a scenic route thrown in. Truth be told, RM500 will be able to get you a flight to Penang and back and deluxe room in a 5-star hotel. RM500 is definitely not worth the scenic route to KLCC. Some of them are smartly dressed in three piece suits and others might be a little more subtle with only T-shirts as their uniform. They even go as far as to make badges that indicate that they are a part of a licensed agent sanctioned by a local tourism association. This comprehensive disguise is all part of their elaborate plan to con tourists out of their holiday money. We suggest that you use the KLIA Ekspres to get to KL city or alternatively you can use the Airport Limo Service that can be found stationed at the arrival hall. Do take note that a one way journey to or from KLIA would cost between RM38 to RM136 depending on the drop-off and pick-up points. Taxis within the city pose another problem. By law, they are required to use their meters, but there are some of them which prefer to take advantage of innocent tourists and sometimes the locals as well. To make sure that you get a fair deal, insist upon the cab driver using the meter. If he doesn't comply, we suggest that you bid farewell and look for another cab. If you can't get an honest cab driver, take note that journey's within the city itself usually doesn't exceed RM20 and after midnight to 6am, there will be a 50% surcharge. It would be good if you can estimate the distance you wish to travel and roughly calculate the prices based on the meter price. That way you'll be able to figure out whether the cab driver is just lazy to use the meter or whether he's just out to rip you off. Smart Packing Tips
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